Deb Shaw-Fahey   825 First Ave, Half Moon Bay, CA 94019
debshaw@comcast.net
Home: 650-726-5268    Cell: 650-387-9225

Experience self-employed, Half Moon Bay, CA 10/2001-Present/2004
Consultant
Consulting to businesses and individuals in the areas of PC, internet/web, creative media development and operations efficiency.
•   Website design and development: took pwt-online.com from initial concept, thru design, to finish, going live March 1, 2002. Other websites followed. Several more commercial and non-profit websites currently in progress. See www.shawworks.com/WebDesign/featuredsites.htm
•   Creation of picture CDs, audio cassettes, and videos (DVD and VHS): to record important events ("keepsake") and for special marketing/promotions.
•   "Information mining": search/gather data from the internet, magazines and libraries on request.
•   Troubleshooting hardware and software issues with PCs running Windows 95/98/2000/XP. Resolutions included identification and removal of viruses, re-installing/upgrading email client, internet browser, operating system, as well as replacing selected hardware (memory, mouse, cards, peripherals, etc.) Established backup/restore and data conversion procedures.
•   Upgrading PC hardware and software (including initial evaluation/ recommendation)
•   Evaluating office and shop operations: looking for opportunities to streamline procedures, reduce errors, improve quality, and generally improve efficiency and reliability. Suggest and/or implement solutions. Discover "unwritten" procedures and document them.
Administrator of Estate of Janice M. Fahey 12/2002-6/2003
Janice M. Fahey, my sister-in-law, died intestate on September 26, 2002. Against the advice of a local estate/trust attorney, who suggested that my husband should simply walk away from the problem and let creditors take over, I conducted (in pro per) the entire probate of my sister-in-law’s estate. Although she was in debt, I was able to manage her creditors, get her condominium sold, resolve all her outstanding debt, and turn over residual assets in excess of $60,000 to her sole survivor (my husband.) I handled all paperwork and legal filings. I was also successful in getting the probate referee’s appraisal waived, against his protestations.
OpenTV, Menlo Park, CA 4/2000-10/2001
Senior Software Engineer
•   Member of WebPhone Development team, developing applications in C and C++ for WindowsCE; improved database performance (10 to 30 times) of E-mail and Answering Machine applications; debugged performance problems in WindowsCE 2.12 file system.
•   Member of interactive TV development and porting project, specializing the control task and scheduling.
•   Collected and organized information on OpenTV engineering practices and procedures and created intranet to make this information universally available to engineers and other employees. Brought order to a chaotic system.
Computer Associates (was Aion/Trinzic/Platinum), Redwood City, CA 4/1997-4/2000
Senior Software Engineer
Member of Aion Development team, developing and maintaining tools written primarily in Aion (proprietary OO software development product). Contributions included:
•   developing fixes for unix C++ codebase
•   using parse trees to write a conversion tool that translated from one programming language to another
•   extending/enhancing Aion debugger, using Aion and DHTML (HTML, Javascript, CSS) to develop a web-based problem reporting and tracking system
•   writing Java UI for Aion/Corba demo
•   writing proposal recommending we implement XML support in next version of Aion
•   writing Aion Tech Tips articles, including an article and sample for generating XML from an Aion app
•   working with other developers, QA, Training, and Doc teams throughout entire product lifecycle.
Aion (aka Trinzic), Palo Alto & Redwood City, CA 12/1991-3/1997
Consulting Technical Support Engineer
•   1994 - 3/1997: Provided primary PC (Windows, OS2, UNIX) software support, specializing in OLE; webmaster (admin and content creation) for Redwood Lab; oversaw Redwood BBS; secondary mainframe software support.
•   1991 - 3/1997: Provided primary support for Cooperative Processing Option enabling communication and data passing between PC and mainframe systems.
•   1991 - 1994: Provided primary mainframe (MVS, VM) software support, specializing in CICS and VSAM issues; secondary PC software support; primary VMS software support.
MAPCO, Tulsa, OK 2/1982-7/1991
Data Base Technical Support Specialist
•   2/1987 - 7/1991: Responsible for installation, customization, and tuning of multiple software systems (DatacomDB, DataQuery, IDEAL); responsible for all phases of testing, from installation V & V to problem resolution. Provided direct technical support to over 50 programmers and end-users in OK, AK, TN; worked with software vendors to resolve problems. (mainframe system)
Data Base Administrator
•   2/1986 - 1/1987: Responsible for establishing and managing production, development, and QA DBMS environments, including software classes and procedures to support over 200 programmers and users of 42 databases (700 tables); was sole provider (24x7) of database technical support to programmers, users, and computer operations personnel. (mainframe system)
Senior Systems Analyst
•   2/1982 - 1/1986: Responsible for application software development and support, which included design, coding, testing, documentation, and user support in IL, KY, and MD. (mainframe system)
Union Carbide, Nuclear Division, Oak Ridge, TN 7/1976-1/1982
Computing Specialist I - Technical
Developed online systems for Nuclear Safety Information Center; developed
batch system to support scientific evaluation of Uranium data; provided
information retrieval support to users. Developed boolean search tool. (mainframe system)
S.C. Law Enforcement Division, Columbia, SC 9/1974-12/1975
Computer Programmer
Developed online and batch systems for Human Resources department and for Law Enforcement Assistance Program. (mainframe system)
Education University of South Carolina, Columbia, SC
Bachelor of Science - Computer Science , May 1974
(GPA: 3.5 out of 4.0)
Rogers State College, OK
Ada Programming (GPA 4.0/4.0)
Tulsa Junior College, Tulsa, OK
Introduction to UNIX, C programming, Artificial Intelligence, DC Circuit
Analysis, AC Circuit Analysis, Basic Drafting, ACP/TPF programming, Advanced 360/370 Assembler (GPA 4.0/4.0)
College of San Mateo, San Mateo, CA
Java Programming, C++ Programming (GPA 4.0/4.0)
Learning Tree International, San Francisco, CA
Knowledge-Based Systems and AI (4 days; 2.4 CEU credits)
Skills HTML (hand-coding), Photoshop Elements, Adobe Premiere, Dreamweaver, Excel, Word, Access, Powerpoint, SQLServer, C/C++, scripting; Windows CE;
older: Cobol, PL1, CICS, MVS JCL and CLISTS, ISPF
Awards
•   1987, 1989, 1990, 1996, 1997, 1998, 1999, 2000: Performance bonuses
•   1998: Additional stock options
•   1992: Quarterly Teammate Award (This was the last award; program terminated when company merged)